• Home
  • Company
    • Values
    • Careers
    • Success Stories
  • Expertise
    • Technology
      • Record Keeping Systems (RKS)
      • Web & Application Development
      • BizTalk & Sharepoint
      • Databases, ETL & Data Warehousing
      • VFS, CJMS & Hardware Optimization
    • Processes
      • Trading
      • Billing, Statements & Profitability.
      • Recon, Settlements & Other Processes
      • 24/7 Monitoring
      • Business Continuity
    • Systems
    • Solutions
      • CP3
      • PageWeaver
      • Business Resiliency
  • Contact Us
    • Engineer’s Desk


User Experience Re-Engineering -

Problem


  • A large Retirement Services firm was in the process if implementing a new record-keeping system which was developed by a third party solution provider.

  • The client wanted to enhance the user experience across plan sponsor, advisor access and participant websites.

  • The client engaged Convergent to customize and develop the websites and provide integration support with the vendor’s product.





Solution

  • Convergent provided project management services to oversee the engagement. We designed and executed a project plan for communication between the client’s QA team, the third-party vendor’s software developers and our solutions engineers.

  • Our solution delivery included design, development and testing of revamped websites.

  • We also developed a custom content management tool to effectively tag and manage content for all three user groups.

Technology Stack

  • C# / .NET
  • SQL Server
  • HTML5
  • JavaScript
  • Ranorex

Other Success Stories

  • Process Automation

    Success Story

    Document Lifecycle Management

    Success Story

    System Migration

    Success Story


© Copyright 2023 Convergent. All Rights Reserved.