• Home
  • Company
    • Values
    • Careers
    • Success Stories
  • Expertise
    • Technology
      • Record Keeping Systems (RKS)
      • Web & Application Development
      • BizTalk & Sharepoint
      • Databases, ETL & Data Warehousing
      • VFS, CJMS & Hardware Optimization
    • Processes
      • Trading
      • Billing, Statements & Profitability.
      • Recon, Settlements & Other Processes
      • 24/7 Monitoring
      • Business Continuity
    • Systems
    • Solutions
      • CP3
      • PageWeaver
      • Business Resiliency
  • Contact Us
    • Engineer’s Desk


Process Automation -

Problem


  • A very large record-keeping provider faced scalability challenges with manual processes and user intervention.

  • Several payroll files were processed and error checked manually before uploading to the record-keeping system.

  • This created dependencies on certain employees and posed serious risks to the business.

  • Convergent was hired to automate the plan setup, payroll processing, recon and trading processes.





Solution

  • We developed a custom payroll processing software and the corresponding user interface along with a comprehensive XML driven file processing system.

  • The applications were then integrated with a third-party automation software.

  • Alerts, audits and reporting were setup to reduce downtime and facilitate process improvement.





The Stats

  • 100+ Key processes automated.

  • 50K Man-Hours saved annually.

  • 80% Reduction in system downtime.

  • 75% Reduction in payroll processing time.

  • 60% Reduction in out-of-balance plans through automated recon.

  • 1200 Plans migrated.

Technology Stack

  • Java
  • Oracle 10g
  • XML
  • Hyperic HQ
  • Linux Shell Scripting

Other Success Stories

  • Document Lifecycle Management

    Success Story

    User Experience Re-Engineering

    Success Story

    System Migration

    Success Story


© Copyright 2019 Convergent. All Rights Reserved.